Acronis Clone Wd Blue Drive Will Not Boot
Beginner
Posts: 1
Comments: 1
I recently bought an Acer laptop with a WD Blue SSD and want to move all the OS and such information onto the SSD to speed it up. Unfortunately I'm having some issues as every time I use True Image to try and clone the disk it tells me I need to restart, which I have done maybe 6 times so far with no difference.
Any advice to help me work through this?
Legend
Posts: 109
Comments: 27848
Alex, welcome to these public User Forums.
From your description it sounds like you are trying to perform a clone from within Windows which will require a restart to complete.
Please see forum topic: [IMPORTANT] CLONING - How NOT to do this - which was written after dealing with many problems caused by cloning.
A further complication here is the type of SSD in your Acer laptop and the BIOS SATA controller mode this uses? I would suspect that this may be a NVMe M.2 type SSD and/or it may be using RAID for the controller mode, both of which would give the symptoms you describe because of lack of device support for this when the computer is restarted into the temporary Linux based OS environment used to perform the clone.
The other question here, is what are you cloning from, are you moving the OS from a different laptop computer, and if so, how different was that computer, what Windows OS was used etc?
Beginner
Posts: 1
Comments: 1
I will take a look at that other post when I get a chance, thank you.
This is a new laptop with a new HD and a new SSD. I'd like to clone the HD, which contains everything so far, to the SSD, which has nothing.
Forum Hero
Posts: 70
Comments: 8346
Long story short...
1) take a full disk backup of your existing OS Drive - this should key before any major change, cloning or otherwise. This is your safety net and restore point in case something goes wrong it. Don't get to a point of no return without a backup. Always backup before you do anything major! Make sure the backup is stored somewhere other than your original source drive or the drive you intend to recover to. It should be on a third medium such as another portable hard drive or network share.
2) build winpe rescue media using Acronis True image media builder. Actually, I'd recommend you do this with the MVP custom winpe builder - download it, put it on the root of a drive (don't run from your user profile) and launch the executable with "run as admin". Then just follow the prompts. Try the WinRE option and select YES to include custom drivers. Once it's built, you should be golden. Use the rescue media to start your clone to a new drive or restore your backup to the new drive.
Beyond that, Steve has some good questions. If you are just moving the OS from an old drive to a new one on the same system, this should be easy. If you are moving an OS from an old computer to a new computer, there are other items to consider, such as licensing the OEM license and bios differences. The more information provided, the easier it is to guide you.
Beginner
Posts: 0
Comments: 1
Guys ,
I have HP laptop 14-ck0xxx (series name) , with 1Tb HDD and new WD SN550 500Gb NVME SSD (M.2)
For some reason I don't see the SSD in BIOS , which is a extremely simple one.
The HDD is listed as Non Raid Disk.
Windows 10 Home (Heb) , Acronis WD Edition , WD Dashboard.
Allocated and CLONED the HDD to the new SSD .
But : Windows desktop was blinking, and YT guy suggested disabling Fast Boot. OK
Second Cloning DID NOT work. It skipped and went to the HDD Windows , and ever since !
Windows won't let me Erase the NVME completely, 260Mb UEFI partition..
The laptop won't boot off USB with WD Dashboard erase stuff .
I need to clone using the laptop only
Suggestions PLEASE ?
Legend
Posts: 109
Comments: 27848
Ilan, welcome to these public User Forums.
See KB 2201: Support for OEM Versions of Acronis Products which applies to your OEM version of ATI from WD
What BIOS boot mode does your Windows 10 OS use to boot to the desktop?
Is this UEFI / GPT, or is it using Legacy / MBR?
See KB 59877: Acronis True Image: how to distinguish between UEFI and Legacy BIOS boot modes of Acronis Bootable Media for how to check the above.
Note: NVMe M.2 drives require using UEFI / GPT mode.
Any cloning operation must be performed either from within Windows using the ATI Active Clone feature (if available in the version you have) or else by using the Acronis rescue media to boot the computer from a fully shutdown state. The computer should not be in a hybrid sleep / hibernation state as used by Windows Fast Start.
Windows disk management will not permit users to remove what it considers to be a 'system' partition, i.e. an EFI System partition, so you would either need to use a third-party partition manager such as MiniTool Partition Wizard (free), or else use diskpart commands from an Administrator level Command window to select the NVMe drive then do a 'clean' of the drive to remove all partitions.
The safest method of achieving the same end result for this laptop would be as follows:
- Create the Acronis Rescue Media then test that you understand how to boot from it using the same BIOS boot mode used by your Windows OS (as above).
- Make a full Disk backup of the working HDD drive with Windows 10 to an external backup drive.
- Shutdown the laptop fully! Hold the shift key when clicking on shutdown, or else use the command 'shutdown /s /f /t 0'
- Remove the HDD drive from the laptop and set aside for safety.
- Boot from the Acronis Rescue Media in the correct BIOS boot mode, with the external backup drive connected.
- Use the Add new disk tool (from the Tools menu option) to select the NVMe drive and set it to GPT partition format, leaving it as unallocated space.
- Recover the full Disk backup from step 2. to the NVMe drive.
- Check the Log for the above steps before shutting down the laptop by closing the main ATI application window. Right-click on the top line of the log message (showing the date / time etc) if you want to save a copy of the log to your USB stick or drive.
- Remove the USB boot media and external drive, then try booting normally into Windows from the NVMe drive.
- If all is looking OK, then you can decide what to do with the original HDD drive, i.e. format it and reinstall as a Data drive etc. Note: I would recommend connecting the drive via a USB - SATA adapter cable to do the format.
Source: https://forum.acronis.com/forum/acronis-true-image-2019-forum/trouble-getting-clone-my-hd-wd-blue-ssd-acronis-true-image-wd-edition
Products: Acronis True Image 9.0 - 11.0, 2009 - 2021 Disk Director 12.5 Acronis Revive